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To place an order, please call or e-mail us:
 
  
Please include in your e-mail: 
  • the name or description of the cookie design
  • the quantity needed
  • any decoration details
  • your telephone number
  • the delivery date for your order – we recommend your cookies arrive two days before you’ll need them in case there are issues with shipping
  • your complete billing address
  • the complete shipping address, including recipient’s telephone number

Payment Types and Terms

 Sun-Rise Baking accepts Checks, Money Orders or Cash (local delivery or pickup only) for payment.
 
Check payment is preferred.
 
Please advise us when you are sending your check, so we can reserve space in our schedule.
Please note that we require payment in full before we bake.  
Sun-Rise Baking reserves the right to cancel orders that are not paid within 5 days of invoicing, as our production schedule books up quickly.
If a payment is returned, the customer will be responsible for any and all charges resulting in the default of payment.

 

 
Packaging

All of our cookies come wrapped individually in a Cellophane bag or in a tin box. Packaging is included in the pricing quotes for our cookies unless otherwise indicated.

 

Refunds and Cancellations

 
Sun-Rise Baking orders are non-refundable. Please note that we require photographic proof of breakage for credit consideration.

 

Our orders cannot be canceled after we receive payment. Should your event be canceled or rescheduled, we will hold your Order payment towards a future order.

 

Miscellaneous 

From time to time, Sun-Rise Baking may elect to use decorated cookies from customer orders for our Web site, portfolio, and mailing pieces. If you do not wish your project to be published, you must give notice to Sun-Rise Baking at the time you place your order.

Please note that our cookies are decorated by hand and this may lead to your decorated cookies varying slightly in appearance from the images on this Web site.

In addition, please note that your decorated cookies may vary slightly in appearance from samples or sketches you may receive. For large quantities of decorated cookies, there may be slight variations in our hand-tinted colors.